Useful Mortgage Links

Michele Maitland
Consumer Loan Specialist
(315) 222-7266
maitlandm@wsbny.com

Why Our Mortgages Are Different

While it’s true that there are literally hundreds of places from which you could get a mortgage loan, it is also true that very few of them, if any, service their mortgages the way we do. You see, unlike other banks, only Watertown Savings Bank services their mortgages in-house. That means it stays right here with us.

We believe that our customers shouldn’t have to make their payments to some big financial company they’ve never heard of when they came to us for the loan in the first place. Servicing our own loans provides you with better customer service if you should ever have any questions or concerns about your mortgage.

You benefit through being able to come in and actually talk with the same people who originally worked with you when you were applying for your loan and interact with individuals who are familiar with you and your financial needs.

No 800 numbers to call. No recorded voice operators. No wasted time on hold waiting to speak with someone who may not even be able to help you.

And we truly believe that creates a better loan experience for you.

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What You Can Expect From Us During The Loan Process

Choosing the type of loan that’s right for you
Fixed Rate or Adjustable Rate? Short-term or long-term? How much of a down payment? Our loan officers will help you choose the type of mortgage product that fits you best. To get started please complete our Loan Pre-Qualification Form.

The application process
You'll complete a Loan Application and provide the necessary documentation which verifies your information is accurate. To make sure you've included everything required, you can refer to our Mortgage Application Checklist*

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Approving your loan
Our staff will verify your income and employment, review your assets and obtain a credit report. After that, we'll be able to make an informed decision on your loan and contact you with the information.

Processing and closing your loan
First, the property you're buying is appraised and title and homeowner’s insurance is arranged. Next, after your loan is approved, and all of the conditions of the approval are met, you'll sign your final loan papers at a closing with our attorneys. Once all of the documents are recorded… Congratulations. You're a homeowner!